There may be some instances where the ENET networking device changes its IP address. This typically happens during a network wide reboot or a power outage. The ENET is configured to DHCP, so these event could trigger the ENET to latch on to a different IP address then what was previously used. If this happens, please follow this guide to update the IP address settings for an ENET in the Elite PI Transfer program.
STEP 1.
Please follow this guide to obtain the IP address of the ENET using the Mikrotik WinBox program.
Using the MikroTik WinBox application to check for and ENETs IP address – C.E. Electronics
STEP 2.
Now that you have the new IP address, you will want to update the existing IP address stored in the Elite PI Transfer program. Open the Elite PI Transfer program and select "Edit Displays"
STEP 3.
Click on the "Ethernet" tab then click on "Edit Networks". This will open the "Edit Ethernet Networks" window. Here you will see the ENETs that have been previously setup in the Transfer program. You will want to change the IP address for any ENET that has had its IP address changed. *Please note, if the IP addresses listed here match the IP addresses listed in the WinBox program, then there is some other issue and you will need to contact support for assistance. Once you have updated all IP addresses, click "Save"
STEP 4.
Now you are going to need to update the screens that you have listed in the "Ethernet" tab by preforming a rediscover. In the "Elite PI Display Configuration" Window, you will want to delete all Elite PI displays that were associated to that ENET or ENETs that you just updated the IP address information. While holding SHIFT, click in the space indicated in the image below and select all Elite PI screens that were associated with the affected ENET. Once they are highlighted in light blue, select "delete" and then click "save".
STEP 5.
Now that the screens have been deleted, you will need to find them again and add them to the Transfer program. Just like in STEP 2, click "Edit Displays". Again, just like in STEP 3, make sure that you are in the "Ethernet" tab. Click on the "Rediscover" button in the lower left of the window.
STEP 6.
You will now see a new window pop up. Here you will want to select the ENET or ENETs that you just updated the IP address settings.
STEP 7.
The Elite PI Transfer Control program will now look for the displays connected to that ENET. When the program finds a display, it will highlight it green.
However, if the program finds no new screens, then you may see this error.
If that is the case, first try restarting the program and trying again. Otherwise, please contact support at techsupport@ceelectronics.com
Now that you have the Elite PI screens added, or re-added, to the program, you can name them whatever you would like. and then click "save".
STEP 8.
Finally, you will want to add this screen to any transfer tasks that may have contained the screens prior to deleting them. Locate your tasks that involve the car that you added and click on the "Edit" button
Click on "Displays"
And make sure that you select all of the cars that you want to add to this task. Click on "Save" to save the task, or click on "Save and Run" to save the task and then execute it and send the data to the screens.
If you have any questions, please feel free to leave a comment below, or email techsupport@ceelectronics.com
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