If you ever have an issue where a screen was removed and sent in for repair and now is not properly working in the Elite PI Transfer Control Center, then you may need to do a rediscover to find the screen. Please follow these steps to do a rediscover.
Step 1.
In the Elite PI Transfer Control Center program, click on "Edit Displays"
Step 2.
Depending on your hardware, your screens will either be listed in the "Serial" tab or the "Ethernet" tab. Locate which tab has the listings of your elevators. Please note, If you do not see any elevators listed, then the Transfer Control Center program may not have been setup on your network. If your system was installed after 2018, then you can reference this YouTube tutorial on how to setup an ENET networking router on your properties network. Connecting a PC to the C.E. Electronics ENET over a network connection For the purpose of this demonstration, I will assume that your elevators are listed in the "Ethernet" tab and that you are using our latest ENET networking hardware.
Click on the "Rediscover" button
Step 3.
You will now see a new window pop up. Here you will want to select the correct network or bank of elevators. If you are unsure as to which bank of elevators or network has the missing screen, then you can select all that are listed and then click OK
Step 4.
The Elite PI Transfer Control program will now look for the new display. If the program finds a display, it will highlight it green. There is your missing Elite PI elevator screen.
However, if the program finds no new screens, then you may see this error.
If that is the case, first try restarting the program and trying again. Otherwise, please contact support at techsupport@ceelectronics.com
Step 5.
Now that you have the Elite PI screen added, or re-added, to the program, you can name it whatever you would like.
Step 6.
Finally, you will want to add this screen to your transfer tasks. Click Save to save the changes that you made. Locate your tasks that involve the car that you added and click on the "Edit" button
Click on "Displays"
And make sure that you select all of the cars that you want to add to this task. Click on "Save" to save the task, or click on "Save and Run" to save the task and then execute it and send the data to the screens.
If you have any questions, please feel free to leave a comment below, or email techsupport@ceelectronics.com
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