JD Courtney

A: The J3 connector on the VM3541 board is not an output to drive up and down arrows, it is an input only that can be set up to allow discrete signals to activate the up / down arrivals (going up /...

A: This can be caused by an incorrect dip switch setting on the MICRO COMM® driver / interface board or by mismatched programming. This happens quite often with a Galaxy III or IV controller. Make...

A: There are several causes for this problem, ranging from missing signals to mismatched programming. The first thing to look for is the presence of a signal that we call “Door Strobe” or “Play St...

A: The “NC” means No Communication. This will happen when there is no communication between the MICRO COMM® driver and the VM3541. Follow the troubleshooting steps in section 1.b. to track down th...

A: This means that either the lantern or the gong are not set to “car riding lantern” mode. If you have an SA125/SA130-XMXXX mounted in the car, make sure that dip switches 3 through 8 are in the ...

A: This is an error message that is generated by the MCE M2000 or M4000 controller. You will need to contact tech support at Motion Control Engineering to troubleshoot the problem.

A: The “NC” means No Communication. This will generally appear if you have an MCE M2000 or M4000 controller with a built in CE interface board and means there is no communication between the inter...

A: This indicates that the driver and displays are not compatible. This is usually caused by a software mismatch.  If the processor on your driver (MCCA or SMCDU) is P333 or higher, and the proces...

A: This indicates that the display is either not receiving any data from the driver, or something is keeping the data from being recognized. Check the voltage between terminals 1 and 3 (or the BLK...

A: This normally means that the MICRO COMM® driver is either getting no floor signals or the signals are the wrong voltage and/or polarity. If you have an SMCDU-XXX driver, the value of the R1 – R...